Service Animals Must Be Under ControlĪ service animal must be under the control of its handler. However, it may be appropriate to exclude a service animal from operating rooms or burn units where the animal’s presence may compromise a sterile environment. For example, in a hospital it usually would be inappropriate to exclude a service animal from areas such as patient rooms, clinics, cafeterias, or examination rooms. Under the ADA, State and local governments, businesses, and nonprofit organizations that serve the public generally must allow service animals to accompany people with disabilities in all areas of the facility where the public is allowed to go. Information about such laws can be obtained from the relevant State attorney general’s office. Some State and local laws also define service animal more broadly than the ADA does. This definition does not affect or limit the broader definition of “assistance animal” under the Fair Housing Act or the broader definition of “service animal” under the Air Carrier Access Act. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA. The work or task a dog has been trained to provide must be directly related to the person’s disability. Service animals are working animals, not pets. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Generally, title II and title III entities must permit serviceĪnimals to accompany people with disabilities in allĪreas where members of the public are allowed.A service animal is a dog that is individually trained to do work or perform tasks for a person with a disability.Beginning on March 15, 2011, only dogs are recognized as service animals under titles II and III of the ADA.This publication provides guidance on the term “service animal” and the service animal provisions in the Department’s regulations. These requirements, or rules, contain updated requirements, including the 2010 Standards for Accessible Design (2010 Standards). The Department of Justice published revised final regulations implementing the Americans with Disabilities Act (ADA) for title II (State and local government services) and title III (public accommodations and commercial facilities) on September 15, 2010, in the Federal Register.
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